BULOKE REALTY HOLDINGS PRIVATE LIMITED (“Buloke”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, process, store and protect your personal information when you visit our website, submit an enquiry, interact with our advertisements, apply for a job or communicate with us through our services and platforms.

By submitting your personal information through our website or other communication channels, you acknowledge that you have been provided with this Privacy Policy. Where consent is required, we will seek it separately in the manner prescribed by applicable law.

1. INFORMATION WE COLLECT

Depending on how you interact with Buloke, we may collect the following categories of personal information.

A. Website and Property Enquiries

When you submit an enquiry through our website, we may collect:

Full name
Mobile number
Email address
Preferred property type
Preferred project or location
Budget and property preferences
Additional information voluntarily provided through enquiry forms

B. Meta Advertisements and Lead Forms

When you submit an enquiry through our Facebook or Instagram advertisements, including Meta Instant Lead Forms, we may collect:

Name
Mobile number
Email address
Preferred project or property type
Budget and other property preferences, where requested

The exact information collected will depend on the fields included in the relevant lead form.

C. Career and Job Applications

When you apply for a job through our Careers page, we may collect:

Full name
Email address
Phone number
Position applied for
Current location
Years of experience
Current company
Current CTC
Expected CTC
Notice period
Resume or CV
Cover letter and additional information voluntarily submitted

This information is collected for recruitment and employment-related purposes.

D. Referral and Channel Partner Enquiries

Buloke may receive personal information about individuals through referrals made by their friends, family members, existing customers or other individuals.

The information received may include:

Full name
Mobile number
Email address
Other contact details voluntarily shared by the person making the referral.

This information is collected to contact the referred individual, understand their property requirements, share relevant project information and respond to their enquiries.

Individuals making referrals are expected to obtain the referred person’s permission before sharing their personal contact information with Buloke.

When Buloke receives personal information through a referral, we will provide the referred individual with relevant privacy information when required under applicable law.

We may also collect names, contact details, business information and other details voluntarily submitted through channel partner forms.

E. Technical and Website Usage Information

When you visit our website, certain technical and usage information may be collected through cookies, analytics and similar technologies, including:

IP address
Browser and device information
Website pages visited
Website interactions and usage patterns
Referral sources
Website performance information

2. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information through the following channels:

Website contact and enquiry forms.
Individual project enquiry forms.
Careers and job application forms.
Referral and channel partner forms.
Facebook and Instagram advertisements.
Meta Instant Lead Forms.
Phone calls, WhatsApp and email communications.
Cookies, analytics and website tracking technologies.
Information voluntarily provided during interactions with our team.
Information shared by friends, family members or other individuals through referrals.

When you submit information through a Meta lead form, the information may be automatically transferred to our in-house CRM application through our configured lead integration.

3. PURPOSE OF COLLECTING PERSONAL INFORMATION

We collect and process personal information for specific business purposes, including:

A. Property Enquiries

To respond to property-related enquiries.
To provide requested project information, property details, pricing and availability.
To understand customer preferences and property requirements.
To arrange property site visits and appointments.
To follow up on enquiries through our sales and pre-sales teams.

B. Marketing and Promotional Communications

To share information about new projects, property updates, offers and announcements where the required consent has been obtained.
To communicate promotional information through WhatsApp, SMS, phone calls and email based on the individual’s consent and communication preferences.

C. Referrals

To receive and manage property-related referrals.
To contact individuals referred by friends, family members or existing customers.
To share relevant project information and respond to their property enquiries.
To coordinate further communication through our sales team.

D. Recruitment

To receive and review job applications.
To assess candidate qualifications, experience and suitability.
To communicate with applicants regarding job opportunities.
To manage the recruitment and selection process.

E. Business Operations

To manage customer enquiries through our in-house CRM application.
To maintain internal business records.
To improve website functionality and user experience.
To analyse website traffic and advertising performance.
To meet applicable legal and regulatory requirements.

We will process personal information only for the purposes communicated to you or for other purposes permitted under applicable law.

4. META ADVERTISEMENTS AND LEAD GENERATION

Buloke uses Facebook and Instagram advertising services to promote its projects and receive customer enquiries.

When an individual submits a Meta Instant Lead Form, the information provided may be automatically transferred to Buloke’s in-house CRM application.

Our authorised sales and pre-sales team uses this information to:

Contact individuals regarding their enquiries.
Provide requested property and project details.
Share relevant information about pricing and availability.
Respond to questions.
Coordinate site visits and further discussions.

Customer enquiry information received through Meta lead forms is handled internally by Buloke’s authorised team.

Meta independently processes information in accordance with its own privacy policy and platform terms.

For more information about Meta’s data practices, please refer to Meta’s Privacy Policy.

5. HOW WE HANDLE AND SHARE PERSONAL INFORMATION

Buloke manages customer enquiry information internally through its in-house CRM application.

Access to customer enquiry information is restricted to authorised Buloke personnel, including members of the sales and pre-sales teams, who require the information to respond to enquiries and perform their assigned responsibilities.

We do not sell, rent or share customer enquiry information with property developers, external brokers or other parties for their independent marketing purposes.

Our in-house CRM is managed by Buloke, and access to customer lead information is restricted to authorised Buloke personnel.

Certain external platforms, such as Meta, Google Analytics and other website technology providers, may process technical or website usage information when providing their services. Such processing is governed by the applicable platform terms and privacy arrangements.

We may also disclose personal information where required by applicable law, legal proceedings or a lawful request from an authorised authority.

6. COOKIES AND WEBSITE TRACKING

Our website may use cookies and similar technologies to understand visitor activity, analyse website usage and improve website performance.

We may use services and technologies such as:

Google Analytics
Meta Pixel
Google Tag Manager
Other website analytics and performance tools, where configured

These technologies may collect technical and website usage information, including browser details, device information, pages visited and interactions with our website.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Where consent is required for the use of non-essential cookies or tracking technologies, we will provide an appropriate consent mechanism.

7. DATA STORAGE, SECURITY AND RETENTION

Buloke manages customer enquiry information through its in-house CRM application.

Access to customer enquiry information is restricted to authorised Buloke personnel. We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

These measures include restricting access to authorised employees who require the information to perform their assigned responsibilities and using appropriate access and security controls to help protect personal information maintained in our internal systems.

Data Retention

Buloke retains personal information in its systems to manage customer enquiries, provide requested services, maintain business records and fulfil applicable legal obligations.

We do not currently follow a fixed time-based deletion schedule. Personal information remains in our systems unless an individual submits a request for deletion or deletion is otherwise required under applicable law.

If you wish to have your personal information deleted, you may submit a request by emailing hello@bulokerealty.com.

Deletion requests will be reviewed and processed by Buloke’s management in accordance with applicable laws. Where applicable, management will arrange for the deletion of the relevant personal information from our systems.

Certain information may need to be retained where required for legal, regulatory or legitimate record-keeping purposes.

Data Breach Management

In the event of a personal data breach, Buloke will take appropriate steps to contain and assess the incident, investigate its cause and minimise potential harm.

Where required under applicable law, Buloke will notify affected individuals and the relevant authorities within the prescribed timelines and provide information about the breach and any steps individuals may take.

Buloke will also take reasonable corrective measures to address the incident and help prevent similar occurrences.

8. YOUR PRIVACY RIGHTS

Subject to applicable laws, you may have the right to:

Request information about the personal data being processed by Buloke.
Request correction or updating of inaccurate or incomplete personal information.
Request deletion or erasure of your personal information, where applicable.
Withdraw consent previously provided.
Raise grievances regarding the processing of personal information.
Nominate another individual to exercise your rights in accordance with applicable law.

To exercise these rights, you may contact us at hello@bulokerealty.com.

Buloke’s management will review and address such requests in accordance with applicable legal requirements and prescribed timelines.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. It may also affect our ability to provide certain services or respond to your enquiry.

9. MARKETING AND PROMOTIONAL COMMUNICATIONS

Buloke may communicate information about new projects, property updates, promotional offers, festive campaigns, events and other announcements through WhatsApp, phone calls, SMS or email.

Promotional communications will be sent where the required consent has been obtained.

Individuals may withdraw their consent or opt out of promotional communications at any time by contacting hello@bulokerealty.com.

Enquiry-related communications necessary to respond to an active request may continue where permitted under applicable law.

Receiving a property enquiry does not automatically mean that an individual has agreed to receive unrelated promotional communications.

10. CAREER AND RECRUITMENT INFORMATION

Personal information submitted through our Careers page is used for recruitment-related purposes.

This includes reviewing resumes, evaluating qualifications and experience, contacting applicants and managing the selection process.

Access to applicant information is restricted to authorised Buloke personnel involved in recruitment and management.

Applicant information will be retained only for as long as necessary for recruitment-related purposes and applicable legal requirements.

11. THIRD-PARTY WEBSITES AND PLATFORMS

Buloke may use certain third-party platforms to support its advertising and website analytics activities.

– Meta (Facebook and Instagram): When you submit a Meta Instant Lead Form, information such as your name, mobile number, email address and property preferences is collected through Meta’s platform and made available to Buloke. This information is then transferred to Buloke’s in-house CRM application through our configured integration. Meta may also independently process information relating to your interactions with its platforms and advertisements in accordance with its own privacy policy.

– Google Analytics: We may use Google Analytics to process website usage information, including pages visited, website interactions, browser and device details and other technical information, to understand website traffic and improve website performance.

Buloke’s website and CRM application are developed and managed in-house. Customer enquiry information is maintained within Buloke’s internal CRM system and is accessible only to authorised Buloke personnel.

We do not share customer enquiry information with external CRM providers, property developers or external brokers for their independent marketing purposes.

Third-party platforms such as Meta and Google process information in accordance with their respective privacy policies, service terms and applicable data-handling arrangements.

12. CHILDREN’S PERSONAL INFORMATION

Our website and services are intended for individuals legally capable of making property-related enquiries and applications.

We do not knowingly seek to collect children’s personal information in circumstances where parental or lawful guardian consent is required, except as permitted under applicable law.

Where we become aware that personal information has been collected in violation of applicable requirements, we will take appropriate steps in accordance with the law.

13. CHANGES TO THIS PRIVACY POLICY

Buloke may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology or applicable laws.

Any revised version will be published on this page with an updated revision date.

We encourage visitors to review this page periodically to stay informed about how their personal information is handled.

14. CONTACT AND GRIEVANCE REDRESSAL

If you have any questions, concerns, requests or grievances regarding the collection, use, storage or processing of your personal information, you may contact us using the details below.

Company Name: BULOKE REALTY HOLDINGS PRIVATE LIMITED

Email: hello@bulokerealty.com

Registered Office Address:

1st Floor, No. 2, Khatha No. 322/2,
Kempapura Coffee Board Layout,
Hebbal Kempapura, Bengaluru Urban,
Karnataka – 560024, India.

Privacy and Grievance Contact: Management, BULOKE REALTY HOLDINGS PRIVATE LIMITED.

Our management will review privacy-related requests and grievances and respond in accordance with applicable laws and prescribed timelines.

BULOKE REALTY HOLDINGS PRIVATE LIMITED
Collective efforts, consistent growth.